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We care about the work we do and the people we work with. Our multi-disciplinary team is highly-skilled in enabling co-created solutions and conducting qualitative and quantitative research.

Catherine Docherty

Catherine is the founder and Managing Director of Journey Associates. She draws on over 20 years experience as a researcher and consultant in academia, the public sector and commercial practice to help deliver organisational change.

Catherine has worked with senior management in government, public and third sector, and industry, and has directed and successfully delivered a range of national and international projects and publications supporting strategic change and innovation, many of which are leading edge.

Clients include the BBC, the British Council, Creative Scotland, Design Council, Glasgow School of Art, Grampian Police, Institute for Research and Innovation in Social Services, NESTA, the NHS, Scottish Enterprise, the Scottish Government, Scottish Water, Strathclyde Police, and Standard Life. At Glasgow School of Art, she set-up and directed the Design Innovation Studio, now part of the Institute of Design Innovation.

Catherine is also a Senior Research Fellow at the Yunus Centre for Social Business and Health at Glasgow Caledonian University. There she co-directors two projects on the CommonHealth research programme exploring the impact of social enterprise on health and wellbeing.

Catherine is also a representative on the NHS Patient Advisory and Support Services Local Action Group and the NHS Suicide Prevention Planning Group.

Colin Burns

Prior to his current role, Colin spent 10years at IDEO – the international innovation consultancy, famous for its user-centred, interdisciplinary approach. During this time, Colin worked in the UK, US and Europe and held various positions, including as Managing Director of IDEO London.

Colin is a pioneer in Transformation Design, a methodology that harnesses user-led creativity to create new strategic business and social value. He has worked with clients in the public and private sectors, including Vodafone, Procter & Gamble, Egg, British Airways, the NHS, Nokia and the BBC and the Design Council. He is also a director of several innovative businesses including the public service transformation agency, participle, and a Perthshire fine foods retailer.

Colin is the visiting Professor of Innovation at Duncan of Jordanstone College of Art in Dundee University and a consultant to Glasgow School of Art.

Morven McLean

Morven supports business leaders and key decision-makers to assess their strategic challenges and realise their future vision for growth.

She has extensive experience of developing and designing high impact programmes for entrepreneurs and senior managers both in the UK and internationally. Her clients include Arcelor Mittal, Emirates Bank, Johnson Matthey, Network Rail, Iberdrola, Scottish Power, SSE, Transport Systems Catapult, Babcock International Group, Department for Transport, Kazakhstan Ministry of Investments and Development, Chartered Institute of Housing, UK-Lebanon Tech Hub Accelerator, Royal Bank of Scotland, State Bank of India, Taylor Woodrow Construction, GoldmanSachs, BBC, NHS, Care UK, and Weir Group.

Morven is the Director of Original Editions, and regularly contributes on the topics of strategic innovation, leading for growth, and design thinking with business schools including CASS Exec Education, Duke Corporate Education, Warwick Business School, and UCL Advances.

Kate Dowling

Kate is a designer with over twelve years practical experience in user-centred design. A highly motivated, creative and conceptual thinker driven by a keen interest in how people’s experiences can be improved through design, she works in creative ways to gain customer insight using participatory design to produce effective outcomes. Also an experienced graphic designer with a talent for making compelling visual synthesis from research. Exceptional interpersonal and team working skills and a strong business sense further enhance a thorough practical expertise.

After graduating in Product Design from Glasgow School of Art, Kate gathered exstensive experience in service design with organisations including Engine Creative Consultants, Skills Development Scotland, marketing and communications agency Multiply the Design Innovaiton Studio at Glasgow School of Art. Currently, she is lead service designer on the Pilotlight project, working with people who use and deliver social services to explore new pathways for self directed support with Iriss (The Institute for Research and Innovation in Social Services).
Kate also works as a self-employed designer. Projects have been diverse and have delivered innovative solutions for the BBC, Glasgow School of Art, Scottish Social Services Council, NHS Greater Glasgow and Clyde, Sporting Chance Initiative and Alzheimer’s Scotland.

Jack Robertson

Jack started his career in interiors and workplace studies a good number of years ago with the Conran Agency in Glasgow and London. Since that time he has been involved with many corporate organisations and large charities on a consultancy basis in examining their working practices and helping them to move on to more flexible and agile platforms.
This work has often then developed into a form of 'change arena' which facilitates change in an organised and rational way and which seeks to inform and to support people through the process. One of Jack's key strengths is to make people feel comfortable with change and to 'get alongside' them to inform and encourage them on the journey.

Paula Grant

Paula has varied experience in both marketing strategy and graphic design and holds a degree in both disciplines. Her current role at Journey is as a Design Assistant. Paula’s role includes elements of research, design of tools and facilitating groups during co-creation activities across a range of organisations.